Delivery and Returns

Delivery options are as follows:

First Class Royal Mail £4.50

Signed For Royal Mail £6.50

Special Delivery Next Day by 1pm £11.50

Collect For Free

Please note that these are the service options available for you to select during checkout. If your order is a bespoke order not from the rings ready to go section the wait time for creation is still the same as displayed above on the banner on every page. Rings from the ready to go rings section are also still 1-2 working days before being posted.

I recommend that you select Special Delivery for the safest delivery method. Special delivery fully insures jewellery and is also the most reliably quick delivery service arriving by 1pm the day after postage. The other postage options are not insured for jewellery so are at your own risk.

Collect for free is an option for you to collect from a trusted contemporary creative craft hub called CREATE CIC based in Camborne, Cornwall. rough seas calm souls donates £5 every time it uses their location for your free collection in order to help towards their cause. CREATE CIC has incredible facilities for every day people to learn how to make pottery, fused glass and jewellery in a down to earth, fun environment. It also enables those who would not otherwise be able to afford creative lessons to have them.

Hopefully you’re over the moon with your product but if for any reason you’d like to make a return these are accepted when you notify by email within 14 days of receiving your ring. The item has to be in new and unused condition in order to be accepted. The email address to send the return request to is info@roughseascalmsouls.com You will then receive an email with instructions on how to proceed with your return. Returns are only available for rings from the ready to go section as all other orders are bespoke and made to order. Please note that your postage costs are not refunded.